Insta by Practo is a hospital information system that helps healthcare centers from single-center specialty clinics to multi-center hospitals to increase revenue, optimize productivity, streamline operations, and reduce inventory leakages. Insta by Practo is a clinic and hospital management software, empowering providers since 2008, with 18K+ active daily users, at 1250+ centers and across 22 countries they claim to have a very high customer retention rate. 
Insta has features to run your Revenue Cycle, Patient Management, Billing, Claims Processing, EMR, Diagnostics, OP Consultation, IP-EMR, Inventory and manage complex integrations using API/HL7. 
Insta HMS is a hospital and clinic management software that aims to promote brand reputation by providing an ideal patient experience through streamlining hospital and clinical operations and automating process flows and management of EMR (Electronic Medical Record).
The software is utilized to manage all the financial, operational, and clinical requirements and processes of hospitals and clinics. Finally, Insta offers advanced HIPAA-compliant insurance management capabilities. Insta HMS uses 256-bit encryption on a HIPAA compliant server on cloud to save all the workflow information in real-time. Plus, it is an ISO 27001:2013 certified company that ensures stringent information security standards.


Cloud Hosted
Open API

Email/Help Desk
Phone Support

Live Online


Single Specialty Clinic, Polyclinics/Medical Centers, Daycare Centers, Hospitals

Language Support


Free trial



Hospital Management

  • Accounting Integration
  • Appointment Scheduling
  • Bed Management
  • Claims Management
  • In-Patient Management
  • Inventory Management
  • Medical Billing
  • Out-Patient Management
  • Patient Records Management
  • Physician Management
  • Policy Management
  • Graphical reports for better analysis

Outpatient Management

  • Scheduling & Appointment Reminders
  • Patient Registration
  • Billing & Collection
  • Outpatient reports

Inpatient Management

  • Surgery Scheduling
  • Appointment Reminders
  • Bed Allocation
  • Vitals Capturing
  • Nurse Activity Monitoring

Electronic Medical Records

  • Appointment Scheduling
  • Charting
  • E-Prescribing
  • Patient Portal

Patient Surveys

  • Create Templates for Patient Survey Forms
  • Online Entry of Patient Surveys
  • Upload Patient Survey Results
  • Create Reports Based on Patient Responses
  • Discharge Management

Lab & Radiology Management

  • Appointment Scheduling
  • Inventory Control for Xray Films, Lab Reagents, or Other Consumables
  • Alert Patients when Results are Ready
  • Results Trend Reporting

Secure data handling.

  • Multi-level security checks
  • Multiple data backups
  • Stringent data privacy policies

Notifications, Alerts, & Messaging

  • Alerts when Lab Reports are Ready
  • Patient Admission Alerts
  • Automated Messaging to Patients for Appointment Reminders
  • Patient Discharge Alerts
  • Marketing Messaging

Inventory Management

  • Generation of Purchase Orders
  • Purchase Order Approval
  • Pending Prescriptions
  • Estimates for Pharmacy Bills
  • Pending Prescriptions
  • Estimates for Pharmacy Bills

Insurance Management

  • Insurance Bill Estimation
  • Preauthorization Form Generation
  • Insurance Card Image Capture at Registration
  • Coding of Services Provided
  • Claim Processing
  • Case Management
  • Co-Pay & Deductible Tracking
  • Compliance Management
  • Electronic Claims
  • Paper-Based Claims

Maintenance Management

  • Maintenance Scheduling for Fixed Assets and Medical Equipment
  • Manage Issues with Equipment


  • Electronic Prior Authorization
  • Formulary Management
  • Medication History
  • Prescription Renewals
  • Refill Management

Medical Billing

  • Claims Management
  • Claims Scrubbing
  • Code & Charge Entry
  • Insurance Eligibility Verification
  • Invoice History
  • Practice Management
  • Quotes/Estimates
  • Remittance Advice
  • Foreign Exchange Receipt
  • Surgery Packages
  • Multi Visit Packages


Sayantan B.

We were looking for a HMS for our 160 bedded hospital. We had requested Insta HMS for a demo. The demo was conducted and all features explained. There was a site visit where Insta had arranged for a thorough demo. There was a pre-implementation visit. The implementation executive was knowledgeable and the migration was smooth. A few requirements specific to our hospital were also implemented. The implementation team and remote team were very cooperative. The customer support is cooperative. Overall we are satisfied with the HMS and look forward to a long innings with Insta Health Solutions Ltd.


User friendly, easy to use, reports are fantastic.


Some basic loopholes are there which need to be addressed.

Review source: capterra.com

Nageswara Rao B.

This is easy to use for the semi-skilled staff and the report builder is also a very useful spec. I am happy using this software as a little training is enough for the new joinees to understand the software process. This is more flexible to add new fields to the modules. Some modules are unique in this. I definitely refer to this software for any new requirement.

Pros: The report builder and the updations they do regularly to improve the performance

Cons: integrations are a little problem

Review source: capterra.com

Raghu y.

Tremendous product till now, no doubt go with this Insta hms product, it is cloud based, your data will be in secure, we are satisfied with the product

Pros: insta practo hospital management software does all the requirements for healthcare industry, its user friendly and mobile app all the modules present in it are awesome, it provides everything under one platform, doctor visits, appointments everything is managed periodically, it is the best software compare to other softwares in market

Cons: no issues with this product till now, there may be many software provides in the market but no one can beat insta practo

Review source: capterra.com